Review site monitoring for the profiles AI trusts
Review site monitoring for AI search tracks the profiles answer engines lean on when they recommend software: G2, Capterra and Gartner Peer Insights. Proofsource watches your own profile on each site, checks it sits in the category you expect, shows ratings and review counts, and flags new cited sources and competitor changes, so you know which review page is shaping answers in ChatGPT, Perplexity, Claude, Google AI Overviews and the other engines your plan covers.
| Site | Profile | Expected category | Rating | Reviews |
|---|---|---|---|---|
| G2 | Found | Meeting notes software | 4.6 | 128 |
| Capterra | Found | Transcription software | 4.4 | 82 |
| Gartner Peer Insights | Missing | Meeting solutions | - | - |
Review site monitoring for AI search, in short
The facts, ready to quote.
- Review sites watched
- G2, Capterra and Gartner Peer Insights
- Per profile
- Found or missing, expected category, rating, review count and mentions
- Your links
- Add or remove the profile links that belong to your brand
- Source tags
- Cited domains grouped into categories such as review site or forum, with your own tags
- Radar
- Flags new cited sources, competitor changes and first checks
- Engines
- Up to 10 AI engines by plan: ChatGPT, Perplexity, Claude, Google AI Overviews, Google AI Mode, Gemini, Microsoft Copilot, Grok, DeepSeek and Meta AI
Review site monitoring for AI search, explained
When a buyer asks an AI engine for the best tool in a category, the engine rarely invents its answer. It reads and cites pages it trusts, and for software those pages are very often review sites: G2, Capterra, Gartner Peer Insights and similar directories. A brand with a complete, well-rated profile in the right category gives the engine evidence to recommend it. A brand with no profile, or a profile filed under the wrong category, gives the engine nothing to work with.
Review site monitoring for AI search means keeping an eye on those profiles with AI answers in mind. It asks whether your profile exists, whether it is in the category buyers search, what rating and how many reviews it shows, and whether the review sites engines cite are changing.
Proofsource does this for every brand you track. You add the profile links that belong to you, set the category you expect on each site, and Proofsource watches the profiles and the mentions on them. It groups every cited source into categories you can tag, and a radar flags new sources that start appearing in answers and changes on competitors' pages, so you see shifts before they show up in your visibility.
How it works
Watch your G2, Capterra and Gartner Peer Insights profiles, your ratings, and the review sites and sources AI engines start to cite.
Add your profile links
Add the G2, Capterra and Gartner Peer Insights pages that belong to your brand, or remove a link that is not yours.
Set the category you expect
Tell Proofsource which category you should sit in on each site, so a profile filed in the wrong place is caught.
Watch ratings and reviews
See the rating, review count and mentions on each profile in one table.
Tag the sources AI cites
Cited domains are grouped into categories such as review site or forum, and you can add your own categories and tags.
Get flagged when sources change
The radar lists new cited sources, competitor page changes and first checks as they happen.
See it in the product
Screens from the Proofsource app, drawn with sample data for an example brand.
| Radar | Found | When |
|---|---|---|
| New cited source | capterra.com/meeting-notes-software | Today |
| Competitor changed | Otter pricing page | Yesterday |
| New cited source | reddit.com/r/productivity thread | Oct 31 |
| First check | Fathom | Oct 30 |
| Category | Example | Tag |
|---|---|---|
| Review site | g2.com | Review |
| Review site | capterra.com | Review |
| Forum | reddit.com | UGC |
| Competitor | otter.ai | Competitor |
Every capability, live today
6 shipped capabilities behind review site monitoring for AI search, each in the product now.
Review site profile monitoring
Watches your own profile on G2, Capterra and Gartner Peer Insights, checks it sits in the category you expect, and counts the mentions on it.
Review profile links
Add or remove the review site profile links that belong to your brand.
Ratings and review counts
One table of each review site with your rating and number of reviews.
Citation categories and tags
Groups the sources AI answers cite into categories such as review site or forum, with tags you can set per brand.
New source and competitor radar
Flags new sources that start being cited, changes on competitors' pages, and first checks of new competitors.
Review profile ratings
Proofsource reads review-site profiles to pull in ratings, including category-specific rating sites.
Who it is for
Know which profile to build first
See which review site has no profile for you and fill the gap engines notice most.
Get into the right category
Catch a profile filed under the wrong category before AI starts describing you as a different kind of product.
See competitor moves early
The radar flags competitor page changes and new sources that start showing up in answers.
Give clients a review site plan
Show each client which profiles are missing, misfiled or thin, with the sources AI cites in their category.
Why it matters
Focus on the sites AI trusts
Review sites are among the sources engines cite most for software, so a strong profile there pays off in answers.
Right category, right buyers
An expected category per site catches misfiled profiles that send you to the wrong comparisons.
Changes come to you
New cited sources and competitor changes are flagged, so you do not need to check by hand.
Sources you can sort
Categories and tags turn a long list of cited domains into a view you can act on.
Google AI OverviewsGoogle AI Mode
Review site monitoring for AI search: Proofsource and other tools
Review sites come up in many AI visibility tools in different ways; here is what each lists on its public pages.
| Capability | Proofsource | Profound | Peec AI | Scrunch | Semrush |
|---|---|---|---|---|---|
| Your own review site profiles watched | YesG2, Capterra and Gartner Peer Insights profiles watched, with expected category | RelatedG2 listed as a sales and customer insight integrationSource | RelatedStrategy recommendations on review profilesSource | Not listed | Not listed |
| Ratings and review data | YesRating and review count per review site | RelatedBazaarvoice import of products, reviews and ratingsSource | RelatedRatings in AI shopping analyticsSource | Not listed | Not listed |
| Cited sources grouped by type | YesCategories such as review site and forum, with your own tags | YesShows which websites are cited in AI answersSource | YesDomains and URLs AI cites: G2, Reddit, news, editorialSource | RelatedShareable charts for presence, citations, sentimentSource | RelatedTop cited domains in Narrative DriversSource |
| Flags new cited sources and competitor changes | YesRadar for new cited sources, competitor changes and first checks | Not listed | Not listed | RelatedAlerts on changes in rank, citations and bot behaviorSource | Not listed |
Where each of them shines
Profound connects to G2 and Bazaarvoice, bringing review and rating data into its agents. Compare in full
Peec shows the exact domains and URLs AI cites, from G2 to Reddit, and recommends review profile work. Compare in full
Scrunch alerts on citation and rank changes and makes clear, shareable charts. Compare in full
Semrush ties cited domains to the prompts that shape a brand's story, inside a full SEO suite. Compare in full
Questions about review site monitoring for AI search
Why do review sites matter for AI search?
AI engines cite pages they trust, and for software that often means G2, Capterra and Gartner Peer Insights. A complete profile in the right category gives the engine evidence to recommend you.
Which review sites does Proofsource watch?
Your own profiles on G2, Capterra and Gartner Peer Insights. The citation view also shows every other review site and forum engines cite in your category.
What is an expected category?
It is the category you should be listed under on a review site. Proofsource checks your profile against it, because a profile filed in the wrong category puts you in the wrong comparisons.
Does Proofsource post or change reviews?
No. It watches profiles and shows ratings, review counts and mentions. You decide what to change on each site.
What does the radar flag?
New sources that start being cited in your answers, changes on competitors' pages, and first checks when a new competitor is added.
Can I tag sources my own way?
Yes. Cited domains are grouped into categories such as review site or forum, and you can add categories and tags per brand.
Does it work with ChatGPT, Perplexity, Claude, Google AI Overviews and the other engines your plan covers?
Yes. Citations from every engine your plan covers feed the source categories and the radar.
How is this different from Peec's source tracking?
Peec shows the domains and URLs AI cites very clearly and recommends review profile work. Proofsource adds active watching of your own G2, Capterra and Gartner Peer Insights profiles, with the category you expect on each.
Keep exploring
Try it on your own brand.
Proofsource is live: scan your brand and see review site monitoring for AI search at work with your own answers, competitors and sources.
Google AI OverviewsGoogle AI Mode