These terms cover a Proofsource agency account: what it costs, how your clients are billed, what we keep, how you are paid, and what you agree to when you run Proofsource for clients under your own name. They sit alongside our Terms of Service, which still apply to your account, and our Privacy Policy.

New to it? See every step, with a picture of each screen.

1. Your agency account

The agency account is free, with no trial and no end date. Unlimited clients and team members cost nothing on their own.
A client is one brand. You pay only for clients: each one's plan, at its price on our public pricing page (the platform cost).
You need a Proofsource account to open an agency account. You are responsible for everyone you invite to it.

2. Prospects and pitch scans

A pitch scan is one free scan of one prospect's brand, and a report in your name you may share with that prospect. Each brand gets one pitch scan, ever.
You start with 10 pitch scans and get 2 more for every client that pays. You may buy more in packs on Prospects, paid up front.
Pitch scans never expire. A pitch scan is non-refundable once it is used.
Pitch scans are for brands you genuinely intend to pitch. They are not a free plan: a prospect that wants ongoing tracking becomes a paid client.

3. Clients, plans and your price

You pick each client's plan (engines, questions, how often and the billing period) and the price you charge. Your price can be a markup or a fixed amount, but never below the platform cost.
The platform cost of a client is its plan's price on our public pricing page. Each client shows its platform cost, your price and your profit before you confirm.
A client's scans start once its plan is paid for, in whichever billing mode you pick.

4. Billing modes and our fees

One invoice: we bill you once for every client, at each client's platform cost. You bill your clients yourself.
Clients pay you: you pay us the platform cost for each client and bill your own clients. We never invoice a client.
Clients pay at your price: each client pays your price on a checkout in your name. We keep the platform cost plus 20% of your profit (what the client pays minus the platform cost). You get the rest, 80% of your profit, less the card fees on your share.
In One invoice and Clients pay you, you are solely responsible for your contracts with your clients, what you charge them, collecting it, and any tax on it. Your payments to us do not depend on your clients paying you.
Prices exclude tax. We add tax to our invoices where the law requires it.

On client checkouts, your share of each payment shows as pending until the refund window has passed, then it is paid out to the payout account you set up with Stripe.
If a client payment is refunded or disputed, your share of it is reversed, including a share already paid, which comes off your next payouts. If a reversal is larger than what you earn afterwards, you agree to repay the difference within 30 days of our request.
We may hold a payout while a refund or dispute on a related payment is open, or while we look into a breach of these terms.
You are responsible for the tax on what you earn. We collect tax forms when the law requires them.

6. Your name on Proofsource (white label)

You may show your name, logo and colors across the app, reports and emails, on your ready address or your own domain, and hide "Powered by Proofsource".
You must own or have the right to use every name, logo and domain you set, and you are responsible for the DNS of your own domain and sending domain.
Marketing emails sent to your clients in your name, such as monthly digests, must carry your real business address. You approve each digest before it goes out.
You must not present Proofsource's work as a guarantee of results, or make claims about AI answers you cannot back up.

7. Acceptable use

No spam: no unsolicited bulk email, messages or comments, including pitch reports sent to people who did not ask for them where the law requires consent.
No paid or fake reviews, and no fake listings, citations or pages made to mislead AI engines or people.
No bidding on "Proofsource" or misspellings of it in search or social ads, and no implying that you are Proofsource.
Add only brands you work for or genuinely pitch, and never use a client's or prospect's data for anything but your work for them.

8. Your clients' data

A client's data (its brand, questions, answers and reports) belongs to that client and to you, as set out in our Privacy Policy. We process it to provide the service. Client logins see only their own brand. You are responsible for having the right to add each client and prospect, and for telling them that you use Proofsource where the law requires it.

9. Suspension and ending

You may close your agency account at any time. Closing it ends your clients' plans and client checkouts.
We may suspend or close an agency account for fraud, abuse, non-payment or a breach of these terms. Shares earned through a breach are not paid, and shares already paid for it may be reversed or recovered from you.
Before you close it, you can export every client's data.

10. Changes to these terms

We will post any change on this page and update the date at the top. A change to our share, the platform cost or pitch scans takes effect no sooner than 30 days after we tell you by email.

11. Contact

Agency questions and payouts: support@proofsource.co
Legal notices: legal@proofsource.co

Proofsource is a product of Grovio Labs, Inc., a Delaware corporation.

Registered office: 131 Continental Dr, Suite 305, Newark, DE 19713, United States

Agency Terms